Privacy Policy for Oxymob

Effective Date: 06 january 2025

At Oxymob, accessible from oxymob.com and the Oxymob mobile app available on the Play Store, we value the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you use our website and app, we collect the following types of information:

• Personal Information: Your name, contact details (email, phone number), and delivery address.
• App Usage Data: Information about how you use the Oxymob app, including device information, IP address, and location.
• Transaction Details: Information about mobile repairs, orders, and payments.
• Support Information: Information provided by you when contacting customer support.

2. How We Use Your Information

We use the collected data for:

• Providing mobile repair services at your doorstep.
• Managing and processing repair requests and shipments.
• Communicating with you about your order status, promotions, and updates.
• Improving our website and app based on user interactions and feedback.

3. Sharing Your Information

We do not share your personal data with third parties except:

• Service providers involved in the repair process or shipment.
• When required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to secure your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access and correct your personal data.
• Request the deletion of your personal information.
• Withdraw consent for us to process your data (if applicable).

To exercise any of these rights, please contact us at oxymob.com@gmail.com.

6. Return & Replacement Policy

If you experience any issues related to the mobile repair within 7 days, you can request a replacement. Please reach out to our customer service at oxymob.com@gmail.com or call 9798778690 to initiate a replacement process.

7. Free Shipping

Oxymob offers free shipping for all mobile repair services. The shipping cost is covered by Oxymob, and there are no additional charges for delivery.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: oxymob.com@gmail.com
• Phone: 9798778690

By using our website and app, you consent to the collection and use of your information as outlined in this Privacy Policy.